Refund policy

All Sales Are Final

Thank you for shopping with us! Please read our return policy carefully before making a purchase.

1. Made-to-Order Products

All of our products are made to order. This means that each item is custom-made specifically for you once your order is placed. Due to the personalized nature of these products, we are unable to accept returns or exchanges.

2. No Returns or Exchanges

All sales are final. We do not accept returns or exchanges for any reason, including but not limited to:

• Change of mind
• Incorrect size or color choice
  

3. Order Modifications

Once an order is placed, it cannot be modified or canceled. Please ensure all details are correct before finalizing your purchase.

4. Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us within 7 days of receiving your order. We will require photos and a detailed description of the issue. If we determine that the product is defective or damaged due to our manufacturing process, we will offer a replacement at no additional cost to you.

5. Contact Information

For any issues or concerns regarding your order, please contact our customer service team with your order number and a detailed description of your issue. We are committed to resolving any problems as quickly as possible.

6. Customer Responsibility

It is the customer's responsibility to ensure that all order details are correct before finalizing the purchase. Please review your order carefully, including size and color to avoid any errors.

Thank you for understanding our policy and supporting our made-to-order process. We appreciate your business and strive to provide high-quality, custom products tailored just for you.